Shipping Policy

Effective Date: 01-01-2025

At Tech Navigatio, we strive to ensure a seamless and timely delivery experience. This policy outlines our terms and conditions for shipping and delivery.

1. Shipping Process

1.1 Order Processing:

Orders are processed within 1-3 business days of confirmation, excluding weekends and holidays.

Once processed, customers will receive an email with tracking information.

1.2 Dispatch and Delivery Timeline:

  • The products will be shipped within 5 days of order confirmation.

  • Delivery will occur within 7-10 days of dispatch.

    Delivery timelines depend on the shipping method selected at checkout and the destination address.

    Estimated delivery times will be provided during checkout. Delays caused by third-party couriers are beyond our control.

1.3 Shipping Charges:

Shipping fees are calculated based on the weight, size, and destination of the package.

Shipping charges are non-refundable, even in cases of returns or cancellations.

2. Delivery Conditions

2.1 Address Accuracy:

Customers must provide accurate shipping information. Tech Navigatio is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

2.2 Delivery Attempt:

If delivery fails due to the customer’s unavailability, additional charges may apply for reattempts or address changes.

2.3 Package Condition:

Customers must inspect packages upon delivery. Report any damages or missing items to our support team within 24 hours with photographic evidence.

3. International Shipping

3.1 Customs and Duties:

International orders may be subject to customs duties and taxes, which are the customer’s responsibility.

3.2 Delivery Timeline:

Delivery for international orders may take longer due to customs clearance.

4. Tracking Orders

Customers can track their orders via the link provided in the confirmation email or through their account on https://technavigatio.com.

5. Delayed or Lost Shipments

5.1 Delay:

If a shipment is delayed, please allow 7 additional business days before contacting our support team.

Delays caused by natural disasters, strikes, or other unforeseen circumstances will be communicated.

5.2 Lost Shipments:

In case of a lost shipment, customers must report the issue to us within 15 days of the estimated delivery date for investigation and resolution.

6. Contact for Shipping Inquiries

Email: contact@technavigatio.com

Phone: +91 99976 08734

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